Refund Policy

Refund Policy

Effective Date: 03/09/2025
Last Updated: 03/09/2025

At InstaCOM, we strive to provide the best possible experience with our Chrome Extension – InstaCOM Social Media Commentor. Please read our refund policy carefully before making a purchase.

1. Refund Eligibility

  • Refunds are available only for purchases made directly through InstaCOM (via our website or authorized payment gateways).

  • Refund requests must be submitted within 7 calendar days from the date of purchase.

  • After 7 days, all sales are considered final and non-refundable.

2. Conditions for Refunds

Refunds may be granted only if:

  • You are experiencing technical issues that prevent the use of the extension, and

  • Our support team is unable to resolve the issue within a reasonable time.

Refunds will not be issued in cases of:

  • Change of mind after purchase

  • Lack of usage or inactivity

  • Incompatibility with unsupported browsers, devices, or operating systems

  • Failure to cancel a subscription before renewal

3. How to Request a Refund

To request a refund, please contact our support team within the 7-day window or email us at: 📧 support@instacom.cloud

Please include:

  • Your name

  • Registered email address

  • Payment transaction ID

  • Reason for requesting a refund

4. Processing of Refunds

  • Approved refunds will be processed through the original payment method used.

  • Refund timelines may vary depending on your payment provider (Razorpay, Cashfree, Stripe, PayU, PhonePe, Paytm, PayPal, etc.).

  • We are not responsible for delays caused by third-party payment gateways.

5. Subscriptions & Renewals

  • Subscription charges are billed on a recurring basis unless canceled prior to renewal.

  • No partial or pro-rated refunds will be issued for unused subscription periods.

6. Contact for Refunds

If you have any questions about this Refund Policy, please contact:

Md Adid
Grievance Officer
📧 adidkhan@instacom.cloud
📍 G21, Ground Floor, 1662/C21, ADIFA Complex, Rahat Colony, Opposite Kadru Masjid, Kadru, Ranchi, Jharkhand – 834002, India