Privacy Policy

Privacy Policy

Effective Date: 03/09/2025
Last Updated: 03/09/2025

InstaCOM (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website https://instacom.cloud and our Chrome Extension InstaCOM – Social Media Commentor (“Extension”).

InstaCOM is a registered trademark of Adifa Internet Private Limited, headquartered at:
G21, Ground Floor, 1662/C21, ADIFA Complex, Rahat Colony, Opposite Kadru Masjid, Kadru, Ranchi, Jharkhand – 834002, India.

1. Information We Collect

We may collect the following categories of information:

  1. Account Information

    • Name

    • Email address

  2. Usage Data

    • Anonymized usage logs (number of comments generated, feature usage, performance data)

    • Analytics data from third-party tools such as Google Analytics, Meta Pixel, Quora Pixel, LinkedIn Pixel, Snap Pixel, and other analytics/advertising platforms

  3. Extension Data

    • Prompts and responses are stored locally on your device.

    • The Extension does not store or access your social media credentials.

  4. Payment Information

    • Payment details are collected and processed through trusted payment gateways including Razorpay, Cashfree, Stripe, PayU, PhonePe, Paytm, PayPal, and also through direct processing methods.

2. How We Use Your Information

We use collected data to:

  • Provide, maintain, and improve InstaCOM services

  • Generate AI-powered social media comments using third-party APIs (Google Gemini, OpenAI, Cerebras, etc.)

  • Process payments and manage subscriptions

  • Track anonymized usage for product improvement

  • Deliver targeted ads and marketing campaigns

  • Comply with legal and regulatory obligations

3. Sharing of Information

We may share your information with:

  • Payment processors (Razorpay, Cashfree, Stripe, PayU, PhonePe, Paytm, PayPal)

  • Advertising and analytics partners (Google, Meta, LinkedIn, Quora, Snap, etc.)

  • Service providers necessary for hosting, security, and technical operations

  • Legal authorities, if required by law

We do not sell your personal data to third parties.

4. Data Retention

  • Account data (name, email) is retained until you delete your account.

  • Payment records are retained as required by financial regulations.

  • Anonymized analytics data may be stored indefinitely.

  • Locally stored prompts and responses remain only on your device unless you choose to delete them.

5. GDPR & CCPA Rights

If you are located in the EU/EEA (GDPR) or California, USA (CCPA), you have the following rights:

  • Right to access, correct, or delete your data

  • Right to restrict or object to processing

  • Right to data portability

  • Right to opt out of targeted advertising and data sharing with third parties

To exercise these rights, please contact us at adidkhan@instacom.cloud.

6. Children’s Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect personal data from children under 13. If you believe your child has provided us data, contact us immediately for removal.

7. Security of Your Information

We use industry-standard measures (encryption, access control, secure hosting) to protect your data. However, no method of transmission or storage is 100% secure.

8. International Data Transfers

Your data may be processed in countries outside your country of residence, including the United States and India. By using our services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected with an updated “Last Updated” date.

10. Contact & Grievance Officer

If you have questions, concerns, or complaints about this Privacy Policy, please contact:

Md Adid
Grievance Officer
📧 Email: adidkhan@instacom.cloud
📍 Address: G21, Ground Floor, 1662/C21, ADIFA Complex, Rahat Colony, Opposite Kadru Masjid, Kadru, Ranchi, Jharkhand – 834002, India